22. Jun, 2018

It's natural for you to feel emotionally down when a new 'problem' smacks you in the face, provided you don't keep revisiting it over and over and over and over, again!

You see, the human mind cannot focus on more than one thing at one time, so the more you dwell on a known problem ~ what isn't working for you or what seems beyond your control the less opportunity your mind has to seek solutions to resolve that 'problem'.

Creativity is never logical! 

When it comes to brain biochemistry, disciplining your thoughts to focus only on solutions keeps the problem in sharp relief. Your mind considers possibilities that it will work on during your quiet time, your sleep and your discussions. 

And, if you're crazy enough to keep seeking a solution, as Thomas Edison was, You Must Inevitably Find It! 

For example ~ your once flourishing business is starting to taper off. Suppliers are becoming less reliable. Customers don't seem to want to spend their money on your products and services, and the media is prattling on about another recession.

So what do you do? 

You can set your mind to seek alternative producers and new outlets? You can rally the 'troops' for a possibility thinking? Or, you can lose sleep worrying you may not be in business in six months or a year from now?

Whatever the eventuality, which of the above thinking do you feel will best harness your creativity together with the creativity of others around you?  

So. STOP Thinking About A Problem Once You Know It Exists! And, reap the harvest from possibility thinking!

Complicated Is Easy! Simple Is Hard!


Summer Special Offer (June Only)

Receive your FREE pdf copy of one of my two popular workbooks:

  • BEST YOU Part 1: Who Do I Think I Am? ~ Say Hello To Your Primary Personality (RRP £9.95)
  • BEST YOU Part 6: Counsellor Selling ~ Putting Your Customer 1st! (RRP £19.95)
13. Jun, 2018
Last week, we explored the poem 'Don't Quit' believed to have been penned by Edgar Albert Guest [1881-1959], which encourages everyone to accept emotional lows as 'normal conditioning' on their journey towards accomplishment. The point being, taking a rest from your labours is OK provided you never, ever give up!
Some of you asked how the 'Don't Quit Philosophy' works when someone has exhausted their emotional reserves, and that's a very good question. But before we answer it, let's understand the difference between 'productive' and 'unproductive' stress because 'optimum stress' is vital to all performance!
Stress may be defined as, "the balance between demands that are placed upon you and your capacity to cope with those demands". They can be polarized into too little or under-demand and too much or over-demand when compared with your capacity to cope with them.
When under-demand is required of someone possessing greater capacity to cope, they will become bored and/or lazy and probably leave the home, group or organization; in effect, they will 'rust out'. And, when over-demand is required of someone with decreasing capacity to cope, they become frustrated and/or aggravated and will probably leave the home, group or organization; in effect, they will 'burn out'.
Finding optimum levels of productive stress for any given individual requires both subjective and objective assessment:
Subjective ~ assesses an individuals 'motivational-values' i.e. what's in it for them, as well as their 'behavioural traits' i.e. will they 'fit in' with an existing organizational culture and 'behave' when securing the task(s) to be performed. These two values are the first critical assessments during recruitment and continue throughout mutually beneficial leadership once engaged.
Objective ~ assesses an individuals 'ability' to perform required task(s) i.e. task related 'knowledge', as well as their ability to 'learn' i.e. 'intelligence quotient' (IQ). These two values are also assessed during recruitment but not before acceptable subjective elements have been identified.
RED FLAG: Putting objectivity ahead of subjectivity, or worse still ignoring subjectivity altogether, inevitably yields unproductive stress in the form of rust-out or burn-out, placing a heavy financial and emotional burden upon the organization responsible, too!
Now, to answer the question of 'exhausted emotional reserves'! This may be the inevitable outcome of getting 'recruitment' wrong and/or ineffective mutually beneficial leadership. The unfortunate 'victim' should receive counselling from a suitably qualified professional. And, the organisation responsible needs to review it's recruitment and leadership processes.
Complicated Is Easy! Simple Is Hard!
5. Jun, 2018
The heading of this week’s T4TW is extracted from a poem called "Don't Quit" that some claim was penned by Edgar A. Guest [1881-1959]If you've read it, you'll remember evoked emotions. If you have yet to read it, you're in for a personal introduction to your true potential (GOOGLE, Don't Quit).
This poem must have been written during a particularly trying time for the author and it encourages everyone feeling similarly despondent to accept the mood as merely transient ~ it will pass!


"When things go wrong, as they sometimes will ...

If you interpret any present failing as you being a failure, you're in the very best company! But unless you put a question mark (?) after each failed attempt, as did Thomas Eddison with his 999 ways the incandescent light bulb didn't work, you are mentally assigning yourself to the same scrap-heap of ineffective methods.

"When the road you’re trudging seems all uphill ...   

Every sincere attempt that failed is a discovery of the 'thing' that did not work, for you! It never means you are the failure. Unless you want to use what didn't work as your excuse for giving up, simply make the necessary adjustments on your personal journey to accomplishment and never pay any attention to anyone who says, "You can't do that!"

"When care is pressing you down a bit ... 

Some people may think this poem is just so much sentimental nonsense. If, however, you study the way the words are penned you can be inspired with true creativity and with an inner will that leads along your chosen pathway towards success.

"Rest, if you must, but don’t you quit."

So, the next time you catch yourself dwelling on what is not working for you, ponder again "Don't Quit" and remind yourself of your reasons for doing what you do. Oh, by the way, if you don't have the passion for doing what you are doing, find it!

Complicated Is Easy! Simple Is Hard! 

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31. May, 2018

Summer Special Offer (June Only)

For the month of June only, receive a FREE pdf copy of one of two popular workbooks:

  • BEST YOU Part 1: Who Do I Think I Am? ~ Say Hello To Your Primary Personality (RRP £9.95)
  • BEST YOU Part 6: Counsellor Selling ~ Putting Your Customer 1st! (RRP £19.95)

Synopsis ~ Who Do I Think I Am?

Do you ever wonder why others don't always see things as you do? Have you ever felt someone was too bossy, too excitable, too timid or too detailed?

Though each of us is made up of the same 'star-stuff', we each habitually display 1-of-4 predominant personalities to the world.

Understanding your own personality strengths & limitations allows you to accommodate other peoples strengths & limitations for a mutually beneficial outcome.

Why leave important relationships, inside and outside of your work or career, to chance?

Synopsis ~ Counsellor Selling

Elections are never fought on the things that can be measured. They are fought on the attitudes, feelings and beliefs of those who will be voting.

In the same way, people don't 'buy' on the hard facts of your product or service but on their attitudes, their feelings and their desire to accept your solution.

Counsellor Selling enables a salesperson to collaborate with every customer on a mutual voyage of discovery and agreement. A 'relationship' journey that provides the best possible outcome for everyone involved.

Never 'sell' me anything!


Titles of available workbooks 


Offer Must Close June 30th, 2018

Complicated Is Easy! Simple Is Hard! 

30. May, 2018

O’ wad some pow’r the giftie gi’e us

To see ourselves as others see us.

It would from many a blunder free us and foolish notion

Robbie Burns [1759-1796]

Part I ~ Introducing How You Do Things!

Why Attend This Workshop?

With a coaching career spanning almost four decades, I’ve observed what works best for people and what doesn’t. I’ve observed with delight some businesses, associates, friends and social acquaintances who display effective interpersonal skills most of the time. And, I’ve watched in amazement the outcomes of organisations, businesses and individuals who push all the wrong buttons and wonder why they fail to communicate! 


When a post-graduate student spent a year living with a group of Indigenous American Indians, he lived with one particular family where the matriarch spoke no English. As he was preparing to return home again the old lady, with tears in her eyes, placed her hands on his face and in broken English said, “I Like Me Best When I’m With You”.

There is no greater compliment you will ever receive!

The Glue to All Relationships

All family and most job-related successes are accomplished with and through other people; the daily interactions that build or demolishes mutually beneficial outcomes. All good relationships succeed on the collaborative personality strengths of the people involved and, learning how to respond appropriately in antagonistic circumstances that might otherwise jeopardize progress.

Lack of Personality Awareness is the root of all poor communications!

By taking conscious steps to recognise how someone wants to be related to, all mutually productive relationships manifest through positive and spontaneous cooperation. When someone ‘feels’ they are genuinely understood they naturally invite us into their lives, their careers, their businesses and their families.

Such relationships are established ~ or not ~ within the first three minutes of every new encounter. With early trust, any later misunderstanding is forgiven as they respond, “Don’t worry, I understand”.

Technology will never achieve this; hi-tech can never replace high-touch!


The aim of UETP Workshops is to help you identify someone’s predominant personality. To quickly grasp the way they prefer to be ‘dealt’ with. In essence, our workshops are about ‘maturing today’; about learning how to get along with more people more often than notAnd, this can only be beneficial to all outcomes.

As you engage with this material, your perception of yourself and others will change. You will be empowered by recognising and accommodating those who possess the same behavioural characteristics as you, as well as appropriately ‘role-shift’ toward each of the other three personalities that have little or nothing in common with you. Such awareness can only enhance everyone's emotional and financial wellbeing.

What is Personality?

A good definition of personality is “a combination of characteristics that form distinctive behaviour” and research reveals everyone's personality is shaped by the personalities of the people we spend most of our formative years with.

When referring to personality throughout the workshops, I mean the way you and I are wired; our habitual behaviour; how we tend to respond to people and circumstance most of the time, especially when relaxed or when under pressure.

Though we each possess one of the four ‘primary’ personalities, we can learn to respect all of them for the positive and negative qualities they present to the world. By conscientiously applying this material in your daily life you will enjoy greater positive human interaction by accommodating those who behave just like you, as well as making appropriate adjustments toward those who behave differently to you.

Part II ~ Introducing Why You Do Things!

Have you ever heard someone mention they are fed up just going from home to work and work to home? Or, they are being driven crazy by other people's constant moaning? Or, their boss or their customers or their family expects too much of them?

It is natural for all of us to feel some of these things some of the time, but if we feel them most of the time we can be sure our motivators are not being satisfied! Our emotional reward system is out of harmony with what we are being asked to do!

 Part II of the UETP workshop adds another critical dimension to our awareness by helping us identify what our current primary motivators are. In others words, “What’s in it for me, right now?”

Satisfying one's motivators is critical to continuous accomplishment and what motivates you to sustain improved performance, especially over the longer-term, may not motivate me. For example, from each of the following lines choose one motivator over the other for yourself, right now:

·   I am a doer ~ I am a thinker

·   I seek financial gain ~ I seek personal satisfaction

·   I favour things that function ~ I favour things that look pleasing

·   I prefer my own company ~ I prefer being with others

·   I take charge in difficult situations ~ I look for good leadership in difficult situations

·   I seek clearly defined guidelines to work within ~ I define my own working guidelines

Everyone’s answers to each question is ‘situational’ meaning it can lessen or even reverse when the current motivator is satisfied. This is the crux of Motivating-Values!

Why Is This Important?

When it comes to collaboration, we each have a greater tendency to make good choices when we know what spurs us forward. Persistent, unrewarded motivation demoralizes and manifests itself as the enemy within. Our performance declines; we incline toward irritability; we fault-find more readily.

At its core, everyone’s current attitude is determined by their motivating-values which for the most part will be positive or negative, depending on what is viewed of worth to us. Our attitude may be favourable one moment and unfavourable the next; specific one day and general the next; temporary one month and permanent the next; public or private; collective or solo.

Thus, to fix an “attitude problem,” organisations must begin by understanding what individuals within them value at present and seek to satisfy those values now.

Once understood, someones WHY we can be recommunicated and personal wellbeing and productivity within the workplace and at home will improve dramatically.

For workshop costings and programme, email or call 00 44 07 90 02 51 25 8

Complicated Is Easy! Simple Is Hard!