Popular Phrases That Maim & Kill Relationships
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When was the last time you were on the receiving end of, "Sorry, we're very busy right now".
How did that howler make you feel?
- A nuisance?
Certain popular phrases (howlers) are an instant turn-off that kills relationships before they've even begun yet I guarantee you and your people use them without compunction.
If your emotional or financial wellbeing relies on getting along with more people, more often, you'd better train your own people to avoid 'despised phrases' like the proverbial plague!
By the way, if your telephone answering message says something like, "Sorry, but all our advisers are busy right now .....". What the caller probably heard is you are understaffed.
If you want to know the top 10 despised phrases to consign to the scrap-heap, and what to replace them with that actually Makes Me Feel Important, email firstname.lastname@example.org
"Trust me" Ouch, that's another one that smarts!
Complicated Is Easy! Simple Is Hard!
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